Mediation is a process whereby an independent neutral Mediator assists the parties to come to a mutually acceptable agreement through a collaborative process. Mediation offers an opportunity for parties to explore their differences in a safe and constructive environment, and develop an agreed method of working going forward.
Mediators can bring a fresh approach to a situation and identify new possibilities that parties may not have identified previously. The Mediator will bring together opposing parties and their advisors to encourage and assist the parties in negotiating a settlement and avoiding recourse to the courts.
Mediation works because it helps the parties to resolve even the most difficult disputes in a practical way. The parties achieve their own solution without an imposed decision.
Mediation is voluntary, confidential, impartial and the content is off the record. It is a flexible process that leaves the door open for formal procedures if necessary.